We would like to thank you for choosing Yankee Insurance Agency Inc.!

We realize that as a consumer you have many choices when it comes to insurance agencies. Please know we appreciate your business and look forward to assisting you with all of your insurance needs.

Your complete satisfaction in our customer service is our goal.

Please take a few moments to complete this "Customer Feedback Survey" to assist us in better serving you.

Name:

Phone:

Email:

Have you ever heard or seen a Yankee Insurance Agency advertisement?	Yes No
Please indicate how you came in contact with our Agency:	Friend Referral Realtor Referral Mortgage broker/Banker Referral Attorney Referral TV Radio Print

How satisfied were you with each of the following?

1: Very Satisfied
2: Somewhat Satisfied
3: No Opinion
4: Somewhat Dissatisfied
5: Very Dissatisfied

1 2 3 4 5 Our representative's understanding of your needs

1 2 3 4 5 The professionalism displayed by our representative

1 2 3 4 5 The appearance of the office

1 2 3 4 5 The waiting room and conference rooms

1 2 3 4 5 Overall cleanliness of the office

1 2 3 4 5 The receptionist handled my telephone call in a polite and timely manner

Would you recommend Yankee Insurance Agency to a friend or family member?	Yes No
What was most helpful about your meeting with our representative?
Are there any areas of improvement that you could suggest?
Please write any additional comments or observations here:
Please call me, as I have some questions and/or concerns:
We hope that you were very satisfied with your experience at our agency. Your referral is the best compliment we can receive!